Shipping policy

Shipping Policy

Thank you for shopping with PurePeak! We are committed to delivering your orders promptly and efficiently. Please review our shipping policy below for detailed information about our shipping times, costs, and procedures.

Order Processing

• Order Cut-off Time: 11:00 PM (local time).
• Processing Time: Orders are processed within 1 to 3 business days (Monday to Friday). Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times and Costs

• Shipping Duration: Estimated transit time is 5 to 8 business days (Monday to Friday) after processing.
• Shipping Cost: Shipping costs will be calculated at checkout based on your location and selected shipping method.

Shipping Confirmation and Tracking

Once your order has shipped, you will receive a confirmation email with tracking information. This will allow you to monitor the progress of your package until it arrives.

Address Changes

If you need to change your shipping address, please contact us at Purepeak@outlook.de within 24 hours of placing your order. We will do our best to accommodate your request, but please note that changes may not be possible once the order has been processed.

Order Issues

If you experience any issues with your order or have further questions about shipping, please don't hesitate to reach out to us at Purepeak@outlook.de. We’re here to help!

Thank you for choosing PurePeak!